The Inmate Telephone System automatically recognizes the published telephone numbers of attorneys registered with the State Bar of Arizona to very that calls qualify for the legal confidentiality and privacy measures.Īt the beginning of a non-recorded call you will hear, “… (Telephone company name) has a legal call from (inmate name)…” Legal calls are not recorded or monitored.
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Using the ConnectNetwork mobile app on Android or iOS Use the choices below to create a prepaid telephone account, add funds, and check balances. A PIN Debit account allows your inmate to manage their own phone account and call more than one person in their support network, as opposed to AdvancePay, which only allows your loved one to call you. PIN Debit phone accounts are funded by friends & family so that an inmate can place outbound calls to any facility-approved contact. If an inmate calls a telephone number for the first time that will not accept collect calls, the party receives a voice prompt offering a connection to GTL’s account center and a one-time, 60-second courtesy callįriends and family can also pre-pay for calls with GTL prepaid telephone accounts:ĪdvancePay is a pre-paid collect calling service that allows an inmate to call family and friends using deposited fundsĪdvancePay is required for calls to mobile phone numbers, or if a large number of inmate calls are accepted That service provider must also have a billing agreement with GTL
Some numbers are blocked from receiving collect calls-either by the owner or by the telephone service provider Inmates can place collect calls to numbers that have been previously registered in the system.Ĭalls cannot be placed to cell phone numbers without an AdvancePay account Collect and Prepaid.īoth options require setting up an account with our vendor, GTL.Ĭall 1-87 or visit GTL at Īll information is available in English and in Spanish If the system detects a three-way attempt, the call will be disconnectedįamily and friends can choose from two billing programs for personal calls. Three-way or conference calls are not permitted. Inmates may also purchase calling cards from the Canteen that allow them to place local, national, and international calls and Canada who have established Collect and AdvancePay accounts Inmates may call family and friends in the U.S. With the exception of a few countries outside the United States, inmates can place direct calls worldwide T-Mobile (Sprint / Metro) : Outgoing CallsĪll personal outgoing inmate calls are recorded and monitored. Deberán ponerse en contacto con su proveedor de servicio de telefonía celular para desbloquear el número de identificación de llamadas de GTL (48 y 48) o seguir las instrucciones proporcionadas en uno de las paginas web a continuación para cambiar manualmente estas configuraciones.Ĭomparta las siguientes paginas web de T-Mobile (Sprint / Metro PCS), Verizon o AT&T para obtener instrucciones sobre cómo eliminar el bloqueo: S i sus amigos y familiares usan su teléfono celular para recibir llamadas de presos procesadas por GTL y ahora no pueden recibir esas llamadas, es probable que los números de identificación de llamadas de GTL (48 o 48) estén marcados como una llamada Spam/de robot. Please share the links below for T-Mobile (Sprint/Metro PCS), Verizon or AT&T for instructions to remove the flag: They will need to contact their cellphone service carrier to unblock the GTL caller ID number of (48 or 48) or follow the directions provided in one of the web links below to manually change these settings. When your Friends and Family use their cell phone to receive GTL processed inmate calls and now cannot receive those calls it is likely due to the GTL caller ID number(s) (48 or 48) being flagged as a Spam / Robo call. The maximum length for each call is 20 minutes Times vary by facility and some units allow 24-hour access to telephones to 10:00 p.m., unless there are security or disciplinary restrictions in place
Telephones are available to inmates from approximately 7:30 a.m. In most cases GTL must be contacted to initiate any service, including personal and legal calling Global Tel*Link (GTL) manages the system. Inmates cannot receive incoming telephone calls. The Inmate Telephone System allows only outgoing inmate calls.
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